Frequently Asked Questions
At Webb Hyundai Merrillville, we’re committed to making your car-buying and ownership experience simple and stress-free. Below you’ll find answers to some of our most frequently asked questions about sales, financing, service, and more.
Sales & Inventory
Does the 2026 Hyundai Ioniq 6 offer advanced connectivity features?
Absolutely! The 2026 Hyundai Ioniq 6 comes equipped with next-gen connectivity, including over-the-air software updates, integrated EV route planning, and ultra-fast charging. Its sleek aerodynamic design also improves range and efficiency for long-distance travel.
What makes the 2026 Hyundai Tucson Hybrid stand out?
The 2026 Hyundai Tucson Hybrid combines bold styling with exceptional fuel economy. It features a larger touchscreen display, enhanced safety systems like Highway Driving Assist, and a more powerful hybrid engine for smooth, efficient performance.
What electric vehicle models do you have available at Webb Hyundai Merrillville?
At Webb Hyundai Merrillville, we offer a variety of electric vehicle models, including the Hyundai Kona Electric and the Ioniq 5. Our knowledgeable sales staff can help you explore the features and benefits of each model, ensuring you find the right electric vehicle to meet your needs. Visit us to take a closer look and schedule a test drive!
What new features are included in the 2026 Hyundai models?
The 2026 Hyundai models come with several exciting features, including advanced safety technologies, enhanced infotainment systems with larger touchscreens, and improved fuel efficiency. Additionally, many models now offer hybrid and electric options, providing more environmentally friendly choices. For specific details on features for each model, feel free to visit our website or stop by Webb Hyundai Merrillville for a closer look!
What’s the difference between the Hyundai IONIQ 5 and IONIQ 6 at Webb Hyundai Merrillville?
The IONIQ 5 is a spacious crossover with SUV-like versatility, while the IONIQ 6 offers a sleek sedan design with aerodynamic efficiency. Webb Hyundai Merrillville can help you compare both in person.
Do you have any special deals on the Hyundai Tucson?
We offer a range of different offers based on your preferred method of purchase. Please, visit our website to view our current deals and offers. You can also engage with our current Hyundai Tucson inventory on the site. Also, feel free to reach out us via phone and we re happy to help.
Can I reserve a new Hyundai online through Webb Hyundai Merrillville?
Yes, Webb Hyundai Merrillville offers online reservation for new Hyundai models. Choose your trim, color, and features, then schedule pickup or delivery.
Does the 2026 Hyundai Ioniq 6 offer advanced connectivity features?
Absolutely! The 2026 Hyundai Ioniq 6 comes equipped with next-gen connectivity, including over-the-air software updates, integrated EV route planning, and ultra-fast charging. Its sleek aerodynamic design also improves range and efficiency for long-distance travel.
How do I schedule a test drive?
Scheduling a test drive for the 2026 Kona at Webb Hyundai Merrillville is simple! You can either call our dealership directly at (219) 736-2277 or visit our website to book an appointment online. Just select the date and time that works best for you, and our friendly staff will be ready to assist you.
Do you have any Hyundai Tucson inventory available?
We have a wide range of vehicles available at any time. To find a Hyundai Tucson for sale near you, please visit our website and click into new or used inventory based on your preference.
Do you accept trade-ins, and how do I get a trade-in value?
Absolutely! We accept trade-ins on most vehicles regardless of make, model, or year. You can get an estimated trade-in value instantly using our online Value Your Trade tool on our website, or bring your vehicle in for a free professional appraisal by our team.
What electric vehicle models do you have available at Webb Hyundai Merrillville?
At Webb Hyundai Merrillville, we offer a variety of electric vehicle models, including the Hyundai Kona Electric and the Ioniq 5. Our knowledgeable sales staff can help you explore the features and benefits of each model, ensuring you find the right electric vehicle to meet your needs. Visit us to take a closer look and schedule a test drive!
I'm looking for a Hyundai Tucson near me. Can you tell me more about the purchasing process at your dealership?
We offers a streamlined purchasing process. We're proud of our team the the service levels we deliver. We're happy to welcome you to our dealership when you're ready to take the next steps.
What if you don't have the car I want?
We have 5 other locations and if we don't have the vehicle you are looking for we can bring it from another one of our locations for you.
What's your Best Price before I come in?
You can view our inventory on our website where all of our Webb Family Prices are available.
What makes the 2026 Hyundai Tucson Hybrid stand out?
The 2026 Hyundai Tucson Hybrid combines bold styling with exceptional fuel economy. It features a larger touchscreen display, enhanced safety systems like Highway Driving Assist, and a more powerful hybrid engine for smooth, efficient performance.
EV & Charging
What are the charging options for the 2026 Hyundai IONIQ 5?
The 2026 Hyundai IONIQ 5 offers home charging via a Level 2 charger, taking about 7-8 hours for a full charge. It also supports DC fast charging, reaching 80% in around 18 minutes at compatible stations. Our dealership can assist with local charging station info.
Does Webb Hyundai Merrillville offer test drives for Hyundai EV models?
Yes! We invite all customers to experience the excitement of driving a Hyundai EV. You can schedule your test drive online through our website or call us at (219) 769-1277. Our team will walk you through the Ioniq 5, Ioniq 6, and other electrified models and answer all your questions.
What Hyundai models qualify for EV tax credits in Merrillville, IN?
Models like the Hyundai IONIQ 5 and Kona Electric may qualify for federal and state EV tax incentives. Our team can help you check eligibility and apply for credits.
Financing & Leasing
How much is my trade worth?
To value your trade we would need to see the vehicle. Don’t have time to come in? Send us your VIN, miles, and a few photos of the vehicle and we can give you a rough estimate.
What's the difference between leasing and financing?
Financing: you own the vehicle at the end of the contract. Leasing: you return or buy out the vehicle at term end.
What does my credit score have to be to purchase a vehicle?
We look at a few different things when it comes to purchasing a vehicle so your credit score can vary depending on your situation.
Can I apply for financing online?
Yes! You can apply for financing directly on our website. It’s fast, secure, and helps you get pre-approved before visiting.
Can I get pre-approved for financing online before visiting the dealership?
Yes! You can apply for financing online through our website before visiting Webb Hyundai Merrillville. Getting pre-approved helps you understand your budget, speeds up the buying process, and puts you in a stronger negotiating position. Visit our Finance Center to get started.
Can I use my own bank for financing?
Yes! We work with all banks!
Can I apply for Hyundai financing online at Webb Hyundai Merrillville?
Yes. Webb Hyundai Merrillville offers a secure online credit application through its Finance Center at hyundaimerrillville.com, available 24/7. Submitting the application before your visit allows the finance team to identify the best loan or lease options for your budget and credit situation before you arrive. Webb Hyundai Merrillville works with a broad network of lenders and welcomes all credit backgrounds, including first-time buyers, recent graduates, and customers rebuilding credit. Current Hyundai financing offers and lease specials are updated regularly on the website.
Can you run my credit before I come in?
You can fill out a pre-qualify form on our website before you come in.
https://www.webbhyundai.com/FinancePreQualFormFinance Pre‑Qual Form
What financing options are available for the 2026 Hyundai IONIQ 5?
At Webb Hyundai Merrillville, we offer a variety of financing options tailored to fit your budget for the 2026 Hyundai IONIQ 5. You can choose from traditional financing, leasing options, and special promotional rates. Our finance team is dedicated to helping you find the best plan that suits your financial needs. We also work with various lenders to provide competitive rates and flexible terms. Feel free to contact us or visit our dealership to discuss your financing options in detail.
What financing options do you offer for the 2026 Kona?
At Webb Hyundai Merrillville, we provide a variety of financing options for the 2026 Kona, including competitive rates for both leasing and purchasing. Our finance team works closely with multiple lenders to secure the best terms for your specific situation. Whether you have good credit, bad credit, or are a first-time buyer, we can tailor a financing solution that fits your budget. You can also apply for financing online for added convenience.
Can I trade in my vehicle at Webb Hyundai Merrillville even if I still owe money on it?
Yes, Webb Hyundai Merrillville accepts trade-ins with existing loans. Their finance team will help you understand your equity position and apply it toward your next vehicle.
How much does my down payment have to be?
Each customer is different. Our product specialists will work with you to see what the best option is and how much your down payment would need to be if you need one.
Are there financing options for my service?
Yes, we are partnered with Sunbit and they offer 3-, 6-, or 12-month payment plans!
What will my payments be?
On our site you can build your own payments! Just go to the vehicle you are interested in and click on Payment Builder. There you can see finance, lease, and cash offers.
What Hyundai lease deals are available at Webb Hyundai Merrillville?
Webb Hyundai Merrillville offers monthly lease specials on models like the Hyundai Sonata, Kona, and Tucson. Visit our showroom or check our website for limited-time offers, low down payments, and flexible terms.
Can you give me a lease quote?
On our site you can build your own payments! Just go to the vehicle you are interested in and click on Payment Builder. There you can see finance, lease, and cash offers.
Service & Maintenance
Do you offer loaner vehicles?
Depending on how long your vehicle is required to stay and what work you are having done.
How long does a typical oil change take at Webb Hyundai Merrillville?
Most standard oil changes at Webb Hyundai Merrillville are completed in approximately 30–45 minutes. We recommend scheduling an appointment in advance to minimize wait times, though walk-ins are welcome depending on availability.
Do you offer oil change specials?
Yes, check our website or Google Posts for current promotions.
How can I schedule an oil change at Webb Hyundai Merrillville?
You can easily schedule an oil change at Webb Hyundai Merrillville by visiting our website and using the online appointment scheduler, or by calling our service center directly at (219) 249-4961. Our team is available to assist you with your scheduling needs and ensure your vehicle receives timely service.
Do you offer shuttle service for service customers?
Yes, we offer complimentary shuttle service within a limited radius. Ask our service team for details when booking your appointment.
Is Webb Hyundai Merrillville open on weekends for service?
Yes, our service department is open Saturdays to accommodate your schedule. We offer Hyundai-certified repairs, oil changes, and tire rotations. Book your appointment online or call us directly.
Is my service covered under warranty?
It depends on what the issue is. You will need to bring your vehicle in for a diagnosis and then your service advisor will be able to let you know if your issue is covered.
Do you service all Hyundai models at Webb Hyundai Merrillville?
Yes! We service every Hyundai model, including Elantra, Sonata, Tucson, Santa Fe, Palisade, Kona, IONIQ Hybrid, and IONIQ 5/6. All services are completed by Hyundai‑trained technicians.
Where can I find the current service specials at Webb Hyundai Merrillville?
You can view all current service specials by visiting our Service Menu on the Webb Hyundai Merrillville website. This page provides up‑to‑date offers on maintenance, repairs, and other dealership-exclusive savings.
Does Webb Hyundai Merrillville offer certified service and accept trade-ins?
Yes on both. Webb Hyundai Merrillville's service center is staffed by Hyundai-certified technicians who handle oil changes, tire rotations, brake service, battery replacement, factory recalls, and full multi-point inspections using genuine Hyundai OEM parts. Service appointments can be scheduled online at hyundaimerrillville.com or by calling (219) 736-2277. For trade-ins, Webb Hyundai Merrillville accepts all makes and models. Customers can get an estimated trade value using the Value Your Trade tool online before visiting. The trade-in amount is applied directly toward your next purchase or lease, making Webb Hyundai Merrillville a one-stop resource for customers searching "Hyundai service near Merrillville IN" or "trade-in my car near northwest Indiana."
Can you service Hyundai hybrid and electric models?
Yes! We service Hyundai IONIQ, Tucson Hybrid, Santa Fe Hybrid, and IONIQ 5/6 EV models, including battery health checks and software updates.
Do you accept Hyundai warranty repairs?
Yes. Webb Hyundai Merrillville is an authorized Hyundai service center, so we repair warranty and recall issues using genuine Hyundai parts.
General Information
What to expect on my first visit to Webb Hyundai?
On your first visit to Webb Hyundai, our friendly staff will guide you through a personalized car shopping experience. We'll understand your needs and help you explore our selection of new and certified pre-owned Hyundai vehicles. Expect transparent information about pricing and financing options. Our goal is to make your visit enjoyable and stress-free.
What are your dealership hours?
Our Sales department is open Monday–Saturday 9 AM–8 PM and Sunday 11 AM–5 PM. Service hours are Monday–Friday 7 AM–6 PM and Saturday 8 AM–4 PM. Give us a call at (219) 769-1277 to confirm current hours before your visit.
Where is Webb Hyundai Merrillville located, and what are the dealership hours?
Webb Hyundai Merrillville is a full-service Hyundai dealership located at 1000 W. 81st Ave., Merrillville, IN 46410, serving northwest Indiana communities including Crown Point, Valparaiso, Portage, Hobart, and Schererville. The sales department is open Monday through Friday 9 AM–9 PM and Saturday 9 AM–6 PM, and is closed on Sundays. The service and parts departments are open Monday through Friday 7 AM–9 PM and Saturday 7:30 AM–4 PM. Customers can reach the dealership at (219) 736-2277 or visit hyundaimerrillville.com.
What do I need to bring with me?
When you come in to finance or lease a vehicle make sure that you have a valid drivers license, your current vehicle insurance, your current loan information, title (if you have it), all keys for your current vehicle, and anything else the dealer might ask you to bring with.
Do you offer oil change specials?
Yes, check our website or Google Posts for current promotions.
Warranty & Hyundai Programs
Does Webb Hyundai Merrillville offer Hyundai Assurance benefits?
Yes! Hyundai Assurance includes a 10-year/100,000-mile powertrain warranty, 3 years of complimentary maintenance, and roadside assistance. Ask us how it applies to your purchase.
Is Webb Hyundai Merrillville a good place to buy a Certified Pre-Owned Hyundai?
Definitely! Webb Hyundai Merrillville offers a large inventory of Hyundai CPO vehicles, each backed by a 173-point inspection, 10-year/100,000-mile powertrain warranty, and roadside assistance.
Where is Webb Hyundai Merrillville located?
1000 W 81st Ave, Merrillville, IN 46410