Customer Testimonials

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DealerRater Feb 6, 2025

Great customer service. No pressure tactics. Very responsive to questions and emails. Would highly recommend.

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Google Feb 6, 2025

I had such a great experience there! Very satisfied with the service and they worked so well with me! I had a gentleman named Mason Walker who took great care of me! Service was definitely a 10/10! I highly recommend to anyone looking for a car, please go there !

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Google Feb 6, 2025

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DealerRater Feb 5, 2025

We had a great experience with Zack. He is very knowledgeable and helpful. This is our 4th vehicle purchased from Webb Hyundai. We purchased 3 of them from Todd Salinas and actually came back to get this one from him, but since he is in management now he set us up with Zack. Can’t say enough good things about these guys and this dealership! From sale to service they are the best! I’m sure we will be back to deal with Zack again when the time comes for another new ride!

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DealerRater Feb 5, 2025

Great service and lightning fast. Friendly and informative. Listened to the problem and got it solved.

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DealerRater Feb 4, 2025

It was a quick and very efficient place. I got the car I wanted quickly and Mason was extremely helpful.

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DealerRater Feb 4, 2025

My wife and I was Jerris first car sale threw Webb Hyundai. She was able to help us navigate the purchase of our 2024 hyundai sonata sel quick, and hassle free.

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Google Feb 3, 2025

Compared to past car buying experiences, Webb Hyundai made the experience great! Zach was my rep and did a great job at communicating pre-sale and made the buying process as smooth as possible. I've had to call the dealership for a few follow up questions and everyone has been helpful. I am very happy with my new car and experience at Webb Hyundai!

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DealerRater Feb 1, 2025

Mason was easy to deal with and made for hassle-free shopping. The salesman was polite and knowledgeable.

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Google Feb 1, 2025

Mason did a great job!!!!

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DealerRater Jan 31, 2025

We had a really good experience at this location buying a car. Mason was super personable and helpful!

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DealerRater Jan 30, 2025

This is a very good dealership excellent service support, beautiful showroom and the service center in the waiting room is just exceptional. Salesman are really good. Financial department could do a little bit better as far as full disclosure of everything.

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DealerRater Jan 30, 2025

Everything went well and they were good to work with in obtaining a new car.

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Google Jan 29, 2025

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DealerRater Jan 27, 2025

Great people to do business with. Clean facility and efficient service. Would recommend if looking for a fair deal.

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Google Jan 26, 2025

Alex made it so easy for us. He had all the paper work in line and ready when we arrived from hours away. The car was exactly as shown and cleaned and ready to go ! Alex took time to show us features on the car before we headed home . Over all my experience with Webb and Alex were great !! Thank you again Alex !!!!

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Google Jan 25, 2025

Always courteous and professional

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Google Jan 24, 2025

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Google Jan 24, 2025

First visit with new vehicle, quick and fast service, very nice dealership. Made an evening appointment which worked perfect for my schedule.

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Google Jan 23, 2025

Great dealership and great people!

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DealerRater Jan 22, 2025

Was extremely helpful and ensured I found the best vehicle, also had the best personality!

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Google Jan 22, 2025

Everyone in the process was professional. We feel we received a fair deal.

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Google Jan 22, 2025

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Google Jan 19, 2025

i got my first decent car, i was nervous since i’ve only had junk cars before this. Jacob Stasiak was very polite, funny, and personal while talking us through this process. he made me feel comfortable and i really appreciated that. everyone else there was very friendly and helpful, overall id say this was a wonderful experience. and so far i love the car, it is exactly what i needed right now. reliable and safe. also enjoying the luxury features too. thanks!

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Google Jan 18, 2025

Had an amazing experience at Webb Hyundai. Went in fairly late on a Monday and started discussing a new 2025 Santa Fe Hybrid with Gary W., but with poor timing on my part he had to hand me over to Derek S. Derek got things arranged so I could take the car on a test drive and was very informative about the car's capabilities. I wasn't quite ready to make the purchase that night, Derek exchanged contact info and we stayed in touch over the couple days and I planned to return on Friday. Over those couple days I ...

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DealerRater Jan 16, 2025

Good follow up. Alex was very helpful. A sales person who “gets it”. The dealership needs to develop a method for out of state licensing for those out of state residents who purchase their vehicle there … to title their vehicle in the state of their residence.

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Google Jan 15, 2025

Gary was GREAT ! he helped me finance my first car fellow HF alumni we had great conversation and he was extremely helpful and friendly! I will be a returning customer ❤️ this place is the BEST!

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DealerRater Jan 13, 2025

Jim Devault treats me like family. He is friendly and always goes above and beyond in explaining the services my car is getting or needs.

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DealerRater Jan 12, 2025

I received knowledge about my key fod from Justin that was informative. Jonathan didn’t make me wait as he did in the past!

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DealerRater Jan 12, 2025

We had the best experience with Gary Z! He was amazing to work with and not pushy at all. He understood what we were after and didn’t give us any xx to sift through. He’s a straight shooter and easy to talk to. Super nice guy! We would recommend him 100%. The dealership overall was very nice with great staff. We bought a used Ford Expedition and made the experience very easy and seamless. Thanks Gary!

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Google Jan 10, 2025

Jakob was a fantastic sales associate and his manager Kim was a pleasure to work with.

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DealerRater Jan 10, 2025

What is really not acceptable is forcing me to write a review rather than just letting me send ratings. I will not do these reviews in the future.

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DealerRater Jan 9, 2025

We have driven Hyundai vehicles since 2007. Everyone at Webb has been professional, courteous and knowledgeable. I strongly recommend this dealership for the purchase and service of the best vehicles available in America…Hyundai.

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Google Jan 8, 2025

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Google Jan 6, 2025

Jonathan in the service department was very helpful.

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Google Dec 28, 2024

We purchased a vehicle here and worked with Gary who was very personable, kind amd great with kids. Gary was very patient and educated us on everything we needed to know about the purchase. Everyone we interacted with during the process was fantastic. Great customer service, clean relaxing environment. Very happy customer, thank you all and thanks again Gary!

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DealerRater Dec 28, 2024

I don’t have any complaints about this dealership. Everyone I dealt with were kind and helpful.

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Google Dec 27, 2024

The waiting room is top notch, very spacious and comfortable with plenty of chairs.

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DealerRater Dec 27, 2024

The salespeople were friendly, courteous, professional, and attentive. They took time to explain everything and asked questions to make sure that I understood.

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DealerRater Dec 26, 2024

Great dealership! This was my first car purchase and they took the time to help me find the right car. They also really helped me understand everything that I needed to know about this purchase!

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Google Dec 22, 2024

As everyone knows, going to buy a car is already an anxiety filled duty in itself. You dread and prepare yourself for the pushiness of the typical car salesman. I definitely have my share of dealership horror stories! However I can honestly say that Gary at Webb Hyundai in Merrillville did a wonderful job! From first contact to the moment of me driving off the lot, I felt like a person and not just a dollar sign! He answered all of my questions..(trust me I had a lot of them lol) and never made me feel like a burden ...

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Google Dec 22, 2024

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Google Dec 21, 2024

The Service Department staff was very nice and professional. I ask them questions about the situation at the other Dealership and they totally agree with me. I was treated with respect and will be coming to this Dealership whenever my car needs servicing.

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Google Dec 21, 2024

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Google Dec 20, 2024

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Google Dec 20, 2024

Zach Hansen was great! I felt very comfortable getting my first brand new vehicle ever and a hybrid at that. He answered all our questions and was very helpful.

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Google Dec 19, 2024

The Whole Team at Webb Are Fantastic...

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Google Dec 19, 2024

Place was very clean and professional

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Google Dec 18, 2024

Bought several cars here. Service staff are friendly.

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Google Dec 14, 2024

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Google Dec 14, 2024

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Google Dec 14, 2024

Alex, Chris and Todd = Best Team Combination Ever! From start to finish Alex made this process comfortable and enjoyable. He made sure I was equip with every bit of information needed to purchase, NO sleezy sales pitches involved. The team was considerate and more than one person asked if Ineeded anything. I drove 2hrs to this establishment and would 100% do it again ! It's hard to find trustworthy people in this business, but Alex is definitely one of them. Thank you so much!

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Google Dec 12, 2024

Alex was truly an exceptional salesperson! He made our experience comfortable and easy.

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Google Dec 11, 2024

Justin in service is the man!

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Google Dec 10, 2024

Very fantastic. Alex my sales rep I highly recommend. They will fulfill your requirements and great opportunities for your new Vehicle.

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Google Dec 10, 2024

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DealerRater Dec 8, 2024

They fixed it up like new. Completely amazing job! My car drives better than ever.

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Google Dec 8, 2024

EXCEPTIONAL SERVICE!

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Google Dec 7, 2024

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Google Dec 7, 2024

Jim is the best. I have been a Hyundai owner for 13 years and Jim has always helped me and taken great care of me. There is no other reason to shop or go elsewhere.

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DealerRater Dec 5, 2024

The dealership was pleasant and clean. It looked very nice and was nice place to shop around.

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DealerRater Dec 4, 2024

Jonathan was an expert!!!! Tops In every area seeing about my car and about me...

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Google Dec 1, 2024

Our salesman Alex Gikas listened to my complaints about my test drive (center console armrest not adjustable) and found a different car on the lot that was perfect for me. I couldn't be happier.

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Google Dec 1, 2024

I had a good experience, I wasn't pressured to purchase anything, I told them what I was looking for and I asked them to give me their best price and they did. After doing research on the same vehicle they were the best price. If I can give advice to a sales person it would be to pay attention to your customers. And don't try to get over on them. Because being aggressive and non negotiable, will possibly make you lose a customer over a few dollars.

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DealerRater Dec 1, 2024

Great job on the service work. We are looking forward to the USB part coming in to complete.

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Google Dec 1, 2024

Great experience thanks to Jacob and Rob.

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DealerRater Nov 29, 2024

It was our first time buying a Hyundai, they made it a nice experience! Looking forward to seeing how they work with us on taking care of our vehicle in the next few years to come

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Google Nov 29, 2024

great customer service provided by justin, got me in quick and got my service done

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DealerRater Nov 28, 2024

does what need to be done and answers any questions I have. Don't feel that unnecessary things are done or not.

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DealerRater Nov 28, 2024

They went above and beyond my expectations to make sure I was completely satisfied with my purchase.

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Google Nov 28, 2024

Jacob did great at helping me find the exact car I wanted and helped make sure everything was up to par for the way we wanted it to be. All questions were answered and drove out of there happy as can be.

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DealerRater Nov 27, 2024

They were pleasant to deal with. Very respectful and they made sure our experience was good. I look forward to doing business with them in the future

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Google Nov 26, 2024

Derek Sweitzer did me totally right on a new Sonata lease. I’m driving away in a new 2024 Sonata. Couldn’t ask for anything more. Thank you Derek ⭐️⭐️⭐️⭐️⭐️

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Google Nov 24, 2024

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Google Nov 23, 2024

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DealerRater Nov 23, 2024

Great jog, keep up the good work very friendly and helpful in every way. Thanks again to Mason and the hole Web team

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Google Nov 22, 2024

Alex was amazing and kind. He went out of his way to show everything for the car and what's included. Even offered waters and snacks. Overall an amazing experience that I don't think I could get anywhere else. Definitely coming here for any services for the new car.

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Google Nov 22, 2024

Justin Liebetman was knowledgable & very patient w/an older consumer. I am concerned about the lock defects on the car I am reading about. I am bringing the car into the dealership 12/2. Hope to resolve the problem.

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Google Nov 22, 2024

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DealerRater Nov 22, 2024

One of the best car buying experiences we've had and definitely THE BEST for our son's first car buying experience!!!!! From the time Dave and I first emailed right up to when we walked in the door Dave was AWESOME!! He met us at the door with a friendly greeting and everything was smooth sailing from there!!! Would Definitely go back and I highly recommend me Dave and Genesis of Merrillville!!!

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DealerRater Nov 21, 2024

Amazing Service, very nice . helpful , detail oriented . Overall very great worker , i will go back !

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DealerRater Nov 20, 2024

Car was finished before expected; however. The cost was slighted higher than expected. Waiting area was comfortable.

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Google Nov 18, 2024

Great help from Derek to select our first hybrid!

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DealerRater Nov 18, 2024

They were great to deal with, spent lots of time going over the car with us

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Google Nov 17, 2024

went good

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Google Nov 17, 2024

The work was done quick and the staff were always welcoming. Always enjoy a good cup of coffee in the clean waiting area.

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Google Nov 16, 2024

Great service department. Very professional and courteous. Shout out to service advisor Jim. Thank you!

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Google Nov 16, 2024

The employees or the friendliest i have encountered and car was ready when promised

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Google Nov 16, 2024

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Google Nov 15, 2024

Friendly Sales group and knowledgeable

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DealerRater Nov 14, 2024

Great experience with with Zach and the team! Rob in finance was a pleasure to work with.

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DealerRater Nov 13, 2024

Great store to do business with. I am another dealer buying from them wholesale. Easy to work with honest.

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Google Nov 12, 2024

APOLOGIES to Christian (parts)k & Big John ( sales) . Everything turned out great. I will do my best to send you business and bring in more pastries for my mistake. G.R.

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Google Nov 9, 2024

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Google Nov 9, 2024

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DealerRater Nov 8, 2024

Professional. Knowledgeable.Concerned for customer wants and needs. Efficient. Informational. Accommodating. Pleasant. No pressure tactics.

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Google Nov 7, 2024

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Google Nov 6, 2024

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DealerRater Nov 4, 2024

Great people to deal with and easy to get along and they helped us out very well

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Google Nov 1, 2024

Had a great experience at Webb Hyundai. They were great from the sales person all the way up to the bosses. Not only did they take care of me, helping me get into a brand new Palisade, but everyone was very friendly and i actually had a great time in the process. Thank u Gary Zeld for helping me make this happen.


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